Privacy Policy

Berkshire Surrey Painters & Decorators, Kelvin Gate, Bracknell, Berkshire, United Kingdom. For any data-protection enquiry, email berkshirepaintinganddecorating@gmail.com.

• Contact details you submit via our enquiry form: name, email, phone, postcode.
• Project information you share to help us prepare a quote.
• Standard technical data your browser sends: IP address, browser type, pages viewed.

• To respond to your enquiry and prepare a written estimate.
• To deliver and invoice any work you commission.
• To comply with our legal, tax and insurance obligations.
• To improve our website performance, never to build marketing lists.

We process enquiry data under legitimate interest (responding to your request) and, where we proceed to a contract, under performance of a contract. We do not sell, rent or share your personal data with third parties for marketing.

Enquiries that don't proceed to a job are deleted within 12 months. Records of completed work are retained for 6 years to satisfy UK tax and insurance requirements.

We use a small number of trusted third-party services to run our business: email hosting, accounting software, and our website host. These providers process data on our behalf under written contracts and never use your data for their own purposes.

Under UK GDPR you have the right to access, correct, delete, restrict, or object to our processing of your personal data, and the right to data portability. To exercise any of these rights, email us at the address above. You can also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses only essential cookies required for the site to function. We do not run advertising or third-party tracking cookies.

We may update this policy from time to time. Material changes will be flagged at the top of this page. The "last updated" date shows when it was last revised.